DR sofa
Frequently Asked Questions About Sofa Cushion Replacement
All your questions answered, about the Dr Sofa Service.
What exactly does Dr Sofa do?
Dr Sofa staff are master upholsterers, we use all our experience in upholstering to help rejuvenate your sofa or chair, just by replacing the old cushions for new. We’re experts in upholstery, so if you have any general enquiries, feel free to reach out!
Which types of cushion filling do you offer?
We’re primarily upholsterers, so as part of our training Dr Sofa, uses only high quality filling. Our focus is on quality so we only supply foams, filling and related products, that are high quality and will last. It will be high density Reflex foam, either wrapped in fibre or feather, feather and down.
Can you work with any sofa brand or model?
Yes, Dr Sofa has many years experience working with many high street brands and we are fully qualified upholsterers. We have over 40 years experience in upholstering and making sofas. With all our experience we’ll know all about your sofa
Does Dr Sofa work with unusual or bespoke cushion shapes?
Yes we can restore virtually any sofa’s interior cushions. Just send us your images and location and well be able to assess the cushions you need.
Quotes & Pricing
How do I get a quote?
Complete our contact form, WhatsApp us some of your sofa’s images or send a simple email, explaining about your sofa’s cushions, your location and sofa brand if you know where you bought your sofa from. You can even give us a call and speak to a human being!
Is the quote genuinely free and without obligation?
Yes, there’s absolutely no obligation and the quote is fixed and will not change.
How much does sofa cushion replacement typically cost?
Prices start a around £50.00. The seat cushion is the heart of your sofa, so spending on new high quality cushions are extremely cost effective over the long term.
Do I need to do anything before sending photographs?
Just make sure you include some contact details before sending us the images, include some measurements and your location and we’ll do the rest. We can give you a price and then you just need to accept.
How do I pay?
You can pay by BAC’s transfer, Major Credit Cards, Google Wallet, Apple Pay, etc.
How does the collection and delivery process work?
We have drop off points and a local collection service. Once we know your location, we will recommend the best option for you.
What if I am not in your local area?
Don’t worry we’re very experienced and can decide what needs doing just from a chat and some pictures. Then we will advise you of the the best plan.
Do I need to remove the cushion covers myself??
If we’re collecting, we can remove them for you and take away the covers for fitting. However, we don’t dispose of the old interior cushions. As you can imagine, our vehicle would soon be too full to cope with further deliveries.
How long will I be without my sofa cushions?
The process will take between seven and ten days.
Materials & Quality
What grade of foam do you use?
We only use high density foam and fibre fillings. We expect our new cushion refills to last many years.
What is the difference between foam, fibre, and a combination filling?
Foam forms the high‑density core of a seat cushion — it’s the part that provides structure and long‑lasting support. Around that core, we wrap a soft fibre layer. Think of it as a gentle blanket: it softens the edges of the foam and gives the cushion its inviting, rounded appearance.
Without this fibre wrap, the cushion would look noticeably square and a little stark. For that reason, we always recommend adding a light fibre layer to every sofa seat cushion. It enhances comfort, but just as importantly, it ensures the cushion looks beautifully finished.
How long will the new filling last?
Our cushions and fillings will still be supportive and last for many years
Are your materials safe for children and petst?
Our materials are fully compliant with UK safety standards, including the UK Furniture & Furnishings (Fire) (Safety) Regulations, which set strict requirements for foam, fillings, and upholstery. All foams we use are fire‑retardant to UK standards, and our fabrics are sourced from reputable mills that meet the same regulatory criteria. We avoid hazardous chemicals and use materials considered safe for homes with children and pets. While no sofa is completely immune to everyday wear from little hands or paws, our construction and material choices are designed to be durable, low‑maintenance, and family‑friendly
Sustainability & Environment
Is restoring a sofa better for the environment than buying new?
restoring or replacing your sofa cushions is far better for the environment than buying a whole new sofa. It keeps perfectly good frames out of UK landfill, reduces the demand for new materials, and gives your sofa years of extra life with a much smaller carbon footprint. At Dr Sofa, all replacement foams and fillings meet UK fire‑safety regulations, so you get an eco‑conscious upgrade that’s fully compliant and safe for your home. It’s a simple, sustainable way to make your sofa feel new again without the environmental cost of starting from scratch.
What happens to the old foam and fibre?
We advise that you take your old foam & fibre filling to your local recycling facility.
My sofa has sentimental value — is restoration a good option?
Absolutely — if your sofa holds sentimental value, restoration is the ideal choice. When the frame still fits your space and the sofa used to feel comfortable, replacing the cushions is the perfect way to bring it back to life. You keep the piece you love, preserve its memories, and enjoy comfort that feels brand‑new again without replacing the whole sofa.
How long will I be without my sofa cushions?
The process take between seven and ten days.